Privacy & Security

MAAN interieur is responsible for the processing of personal data through this website. You can contact us at info@maaninterieur.nl or by post: Veenderveld 70, 2371 TW Roelofarendsveen, the Netherlands. Our Dutch Chamber of Commerce (KvK) number is 99652153.

 

1. What information do we use and why?

Orders and delivery: we use your name, contact details, billing and delivery addresses, ordered products and payment status to fulfil your purchase and keep you informed about delivery. The legal basis is performance of the contract.

Questions, quotations and bespoke work: we process the information you enter, your message and any files, requested dimensions, colours and designs. This is needed to respond to your enquiry and, when you are considering a purchase, to take steps at your request before entering into a contract. For other questions, our legitimate interest is providing accessible customer service. Only share information and photographs needed for your enquiry.

Administration: we retain invoice and transaction information to meet our statutory tax obligations. Security: necessary technical information, such as IP addresses, device information and logs, helps Wix and us prevent misuse and keep the website working reliably. This serves our legitimate interest in a secure webshop, while taking your privacy into account.

A customer account contains the information you provide when registering or ordering, so you can use your account and view orders. We only send offers or newsletters with your consent. You can unsubscribe using the unsubscribe link or by emailing us. A purchase or form submission does not by itself constitute consent to a newsletter.

 

2. Services that process information

Our website, webshop, forms and customer administration run on Wix. Wix processes information on our behalf for these services. Payments are handled through Wix Payments and the providers of your selected payment method. Available methods are shown at checkout. The payment provider processes payment details; we receive the information needed to link the payment to your order. Providers such as Klarna also have their own privacy terms.

For delivery, we share the necessary name, address and contact details with the delivery service or carrier handling your order. Providers of our email and administration services may also process information for their role. Where required, we make arrangements covering processing and security. We disclose information to public authorities when required by law.

Wix operates internationally, so information may also be processed outside the European Economic Area. Wix describes the countries, service providers and safeguards involved, including adequacy decisions and European standard contractual clauses, in its privacy policy and data processing agreement. You can ask us for information about the safeguards relevant to your data.

 

3. How long do we keep information?

We keep information for as long as it is needed for the purpose for which it was collected. For enquiries and correspondence, we assess whether the question or quotation is still open and whether information is needed to fulfil an order, handle a warranty claim or complaint, or resolve an ongoing dispute. Once it is no longer needed and no legal retention obligation applies, we delete or anonymise it.

We generally retain the legally required core financial records and invoices for seven years. If a specific tax rule requires a longer period, we follow that statutory period. Account information is needed while you use your account; you can request its deletion. Information subject to a legal retention obligation is kept separately. Newsletter consent remains valid until withdrawn; a necessary record of an unsubscribe request may be retained to respect your choice.

 

4. Cookies and your choices

Necessary cookies support functions such as security, login and the shopping basket. For additional cookies that require consent, we ask for your choice in advance through the cookie banner. You can accept, reject or choose by category. You can change or withdraw consent just as easily later through “Cookie settings” on the website. Rejecting optional cookies does not prevent you from placing an order.

With your consent, Google Tag helps us measure website use and marketing results. Meta Pixel and the Conversions API help measure events such as product visits, basket activity and purchases, and make advertising more relevant. Technical information, visited pages and event information may be shared with Google or Meta. These providers may link information to their own services and process it outside the EEA. Details of their use, retention periods and international safeguards are available in the Google privacy policy and Meta privacy policy. You can reject this additional processing through your cookie choices.

The available cookie categories are explained in the settings window. You can also delete cookies in your browser; you may then be asked for your preferences again. If you follow a regular link to a website such as Instagram, that provider’s privacy and cookie policies apply there.

 

5. Your privacy rights

You can ask which personal data we process about you and request a copy, correction, deletion, restriction or, where applicable, transfer of your data. You can object to processing based on a legitimate interest, and always to direct marketing. You may withdraw consent; this does not affect the lawfulness of earlier processing based on that consent.

Email your request to info@maaninterieur.nl. We normally respond within one month. For a complex request, the statutory period may be extended; we will explain this within the first month. To avoid disclosing information to someone else, we may request appropriate information to verify your identity. Do not send a complete copy of your identity document without being asked.

You may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You are welcome to contact us first so we can try to resolve your concern.

 

6. Required fields, security and changes

Form fields marked with an asterisk are needed to handle the relevant enquiry or order. Without necessary contact or delivery details, we cannot process it. We limit access to personal data to what is needed for the work and use our providers’ security features. No online service can guarantee absolute security.

This policy was updated on 29 September 2026. We update this page when our practices change. You can always email us with questions.